Talk to a real person

At Stellar Speech, feedback helps us keep improving. We welcome all feedback. 

Whether it's a compliment, a suggestion, or a concern, we want you to know that we take every piece of feedback seriously.

You don't need a specific reason to get in touch. If something worked well for you, we'd love to know. If something didn't, we want the chance to fix it.

Talk to us directly

The quickest way to raise something is to speak with your speech pathologist, or contact our Feedback and Complaints Officer, Polly:

• Phone: 0452 361 056
• Email: hello@stellarspeech.com.au

Use our online feedback form

Prefer to write it down? Use our short feedback form. It takes about two minutes and you can choose to stay anonymous.

We'll acknowledge your feedback and aim to work with you toward a fair, timely resolution. If you've asked for a response, we'll follow up directly.

You're welcome to raise a concern externally at any time.You don't need to speak with us first. These independent bodies can help:

NDIS Quality and Safeguards Commission

Handles complaints about NDIS-funded supports and services. 

Phone: 1800 035 544 | www.ndiscommission.gov.au

National Disability Insurance Agency (NDIA)

For concerns relating to your NDIS plan or funding. 

Phone: 1800 800 110 | www.ndis.gov.au

NSW Health Care Complaints Commission (HCCC)

Handles complaints about health service providers in NSW, including allied health practitioners. 

Phone: 1800 043 159 | www.hccc.nsw.gov.au

Independent disability advocates can help you understand your rights and communicate your concerns, at no cost. Contact the Disability Gateway on 1800 643 787 to find an advocate near you.